Privacy Policy - Judopeugeot Mulhouse

1. Introduction

At judopeugeot-mulhouse.com (“we,” “our,” or “us”), we are committed to respecting and protecting your privacy. We recognize the importance of safeguarding personal data and take our responsibility to you and your information seriously. This Privacy Policy outlines how we collect, use, protect, and disclose personal information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

By engaging with judopeugeot-mulhouse.com—whether browsing our website, creating an account, or making a purchase—you agree to the terms set forth in this Privacy Policy.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal information collected through the domain judopeugeot-mulhouse.com and its associated digital services. We act as the data controller for personal data collected through our site and determine the purposes and means of processing such data.

If you have any questions regarding the manner in which we process your personal data, you may contact us at [email protected].

3. Categories of Data Processed

We process a range of data categories, which are described as follows:

a) Usage Data
Includes analytics and browsing data such as IP address, browser type, referring/exit pages, time stamps, page interactions, and session duration collected through log files and tracking technologies.

b) Account Data
Information you provide when creating an account, including first and last name, postal address, email address, and telephone number.

c) Profile Data
Details generated or provided during your use of our services, including past orders, saved preferences, behavioral patterns, product interests, and profile customizations.

d) Communication Data
Includes the content and metadata related to customer support queries, live chat interactions, email correspondence, and contact forms.

e) Technical Data
Refers to device-specific metadata, such as device type, operating system, hardware specifications, software configurations, and unique device identifiers.

f) Transaction Data
Covers billing information, payment details, delivery scheduling, and other logistics data associated with purchasing or fulfilling services on judopeugeot-mulhouse.com.

g) Preference Data
Includes information about your marketing preferences, opt-in consents, and areas of product or service interest.

4. Legal Bases for Processing

We process personal data under the following legal bases:

– Consent: Where you have explicitly agreed to the processing of your data for one or more purposes (e.g., subscribing to a newsletter).
– Contractual Necessity: To fulfill a contract or perform pre-contractual obligations requested by you (e.g., order fulfillment).
– Legitimate Interest: For purposes such as fraud detection, performance analysis, system maintenance, and enhancing user experience, where such interests are not overridden by your rights.
– Legal Obligation: When processing is necessary to comply with a legal or regulatory duty.

5. Your Rights

As a data subject under GDPR and CCPA, you maintain control over your personal data and have the following rights:

– Right to Access: You may request information about whether and how we process your personal data.
– Right to Rectification: You can request corrections to inaccuracies or incomplete data we hold about you.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data under certain legal conditions.
– Right to Restriction of Processing: You may request us to limit or suspend the processing of your personal data.
– Right to Data Portability: You may request to receive your data in a structured, machine-readable format or have it transmitted to another controller.
– Right to Object: You may object to data processing based on legitimate interests or direct marketing.

To exercise any of your rights, please send an email to [email protected]. We will respond within the time required by applicable law.

6. Security Measures

We employ a broad array of physical, technical, and administrative safeguards to ensure the confidentiality, integrity, and availability of your personal data, including but not limited to:

– Data encryption during transmission (SSL/TLS)
– Multifactor authentication and strict access controls
– Regular data backups and disaster recovery protocols
– Employee training on information security and data protection
– Network monitoring and intrusion detection systems

7. International Transfers

Personal information collected via judopeugeot-mulhouse.com may be transferred to and processed in countries outside of your jurisdiction, including jurisdictions that may not offer equivalent data protection laws. In such cases, we implement safeguards such as the European Commission’s Standard Contractual Clauses, and ensure that such transfers are lawful and secure.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, subject to statutory or regulatory obligations. Specific retention periods include:

– Account Data: Retained for as long as your account remains active.
– Transaction and Financial Data: Retained up to 7 years for tax and legal compliance.
– Communication Data: Retained up to 3 years after your last contact with our team.
– Analytics and Technical Data: Retained for 24 months, after which it is anonymized or deleted.

9. Cookie Policy

judopeugeot-mulhouse.com uses cookies and similar technologies to enhance user experience, improve site performance, and personalize content.

– Essential Cookies: Required for the website to function properly (e.g., login sessions, shopping cart functionality).
– Functional Cookies: Remember choices you make and provide enhanced, personalized features.
– Analytics Cookies: Collect aggregated, anonymized data on site usage and performance (e.g., page visits, load times).
– Performance Cookies: Assist with website optimization by tracking user behavior and load metrics.

10. Cookie Management and Compliance with GDPR & CCPA

Upon first visit, you are presented with a cookie banner allowing you to consent, reject, or customize your cookie preferences. You may modify these choices at any time by accessing the cookie settings section on our site. All cookies subject to consent under GDPR and CCPA are disabled by default until explicit opt-in is provided.

11. Special Protections for Children Under 13

We do not knowingly collect or process personal data of children under the age of 13. Users under this age threshold must not submit any personal information on judopeugeot-mulhouse.com. If we become aware of any such data being collected inadvertently, it will be promptly deleted from our systems.

12. Policy Updates & User Notifications

We reserve the right to amend this Privacy Policy as required to uphold compliance with evolving legal obligations or service changes. In the event of significant updates, we will notify registered users via email or post a prominent notice on judopeugeot-mulhouse.com for full transparency.

13. Contact

For questions about this Privacy Policy, or to exercise your data protection rights, you may contact our Data Protection Officer at:

Email: [email protected]

Your privacy and trust are of paramount importance to us. At judopeugeot-mulhouse.com, we are committed to maintaining full compliance with applicable privacy laws and to ensuring your personal data is handled with the utmost respect and security. Please reach out if you believe your data has been misused or have any privacy-related concerns.