Privacy Policy - Judo Peugeot Mulhouse

1. Introduction

At judopeugeot-mulhouse.com (“we,” “our,” or “us”), we take your privacy seriously and are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website or services. Our commitment is rooted in a privacy-first philosophy, ensuring transparency, security, and full respect for your rights.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users and visitors of judopeugeot-mulhouse.com and governs our practices concerning the collection and processing of personal data. We act as the data controller for personal information collected through our website and are responsible for determining the purposes and means of processing such data.

If you have any questions regarding our data processing practices, you may contact us at: [email protected].

3. Categories of Personal Data We Process

We collect and process the following categories of personal data in the course of providing and improving our services:

– Usage Data: Includes information about how you use our website, such as browser type, operating system, IP address, access times, pages viewed, referring URLs, and session duration.

– Account Data: Includes your name, postal address, email address, telephone number, and other basic account registration data.

– Profile Data: Covers your preferences, purchase history, behavioral patterns while interacting with the website, and feedback or reviews.

– Communication Data: Includes contents of communications sent to us (e.g., through contact forms, email correspondence, or customer support requests), as well as the history of such exchanges.

– Technical Data: Consists of device identifiers, browser plug-in types and versions, screen resolution, language settings, and system configuration details.

– Transaction Data: Includes payment details, delivery addresses, order confirmations, and billing information, although actual payment credentials (e.g., credit card numbers) are never stored on our servers and are handled by secure third-party providers.

– Preference Data: Reflects your marketing and communication consents, subscription preferences, and expressed interests in products or services.

4. Legal Bases for Processing

We rely on the following legal bases for processing your personal data:

– Consent: When you voluntarily provide us data for specific purposes (e.g., subscribing to our newsletter) or accept the use of cookies.
– Contractual Necessity: When data processing is necessary for fulfilling a contractual obligation with you, such as processing an order or delivering customer support.
– Legitimate Interests: For purposes such as improving website functionality, securing our systems, and conducting internal analytics, where such interests are not outweighed by your privacy rights.
– Legal Obligations: In circumstances where we are compelled to process data to comply with legal or regulatory responsibilities.

5. Your Rights

Subject to applicable laws, you have the following rights concerning your personal data:

– Right of Access: You may request information about, and a copy of, the personal data we hold about you.
– Right to Rectification: You may request the correction of inaccurate or incomplete personal data.
– Right to Erasure: You have the right to request deletion of your personal data, under certain legal conditions.
– Right to Restriction: You may request that we limit the processing of your personal data in specified circumstances.
– Right to Data Portability: You have the right to receive your data in a structured, machine-readable format, and to transmit it to another controller, where technically feasible.
– Right to Object: You may object to specific types of processing based on legitimate interests or direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We employ appropriate technical and organizational measures to ensure a level of security appropriate to the risk of data processing, including:

– Data encryption in transit and at rest
– Regular data backups and system audits
– Role-based access control and authentication protocols
– Employee confidentiality agreements and privacy training
– Continuous monitoring and security threat detection

7. International Transfers

Personal data collected through judopeugeot-mulhouse.com may be transferred to, stored in, or accessed from locations outside your jurisdiction. Where such transfers occur, we ensure adequate safeguards are in place, including the use of European Commission-approved Standard Contractual Clauses, or compliance with other regional data protection frameworks.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, tax, and accounting requirements. Retention periods vary by data category:

– Usage Data: Retained for up to 12 months for analytics and debugging
– Account Data: Retained for as long as the account is active and for up to 5 years after closure
– Transaction Data: Retained for 7 years for compliance with tax and accounting obligations
– Communication Data: Retained for up to 3 years after last contact
– Preference & Profile Data: Retained as long as consent is valid or until you withdraw it

9. Cookie Policy

We use cookies and similar technologies to enhance your experience, analyze website traffic, and provide tailored content. Types of cookies include:

– Essential Cookies: Necessary for website functionality (e.g., session management, navigation)
– Functional Cookies: Remember user preferences and choices
– Analytical Cookies: Aggregate data to measure site usage, performance, and detect issues
– Performance Cookies: Monitor website performance and improve loading speed

10. Cookie Management & Compliance with GDPR and CCPA

You have the right to manage your cookie preferences at any time. On your first visit to judopeugeot-mulhouse.com, you will be prompted to accept or modify your cookie settings. You may also adjust or withdraw consent using your browser settings or our cookie management tool accessible on the site.

Pursuant to GDPR, we only set non-essential cookies with your explicit consent. Under CCPA, California residents may opt-out of the “sale” or sharing of personal information by managing their cookie and data preferences accordingly.

11. Children’s Privacy

We do not knowingly collect or process personal data of children under the age of 13. If a parent or guardian believes that a child’s information has been inadvertently collected, please contact us immediately at [email protected] so we can take appropriate steps to delete such data.

12. Policy Updates

We reserve the right to revise this Privacy Policy to reflect changes in law, technology, or our business practices. Any significant modifications will be communicated through this page and, where appropriate, via email or onsite notifications. We recommend checking this page periodically for updates.

13. Contact

For questions, concerns, or to exercise your data protection rights, please contact us:

Email: [email protected]
Website: https://judopeugeot-mulhouse.com

We are committed to maintaining compliance with applicable privacy laws and ensuring that your data is handled lawfully, fairly, and transparently. Please do not hesitate to reach out with any concerns related to your privacy.